Drop for Nonpayment

The San José Evergreen Community College District that includes Evergreen Valley College and San José City College is implementing a drop for nonpayment policy effective intersession term 2025 and spring semester 2025.

What Is It?

The San José Evergreen Community College District is implementing a drop for nonpayment to help students from incurring debt in future terms and years thus limiting financial liability, ensure compliance with state fiscal mandates, combat fraudulent enrollment, and clear course wait-lists to maximize the efficiency of the class schedule.

Important Dates

Drops for Nonpayment for Intersession Term 2025 and Spring Semester 2025

Students who have an outstanding account balance of MORE than $100 will automatically be dropped from all courses for which they have registered:

  • Drop for Nonpayment #1
    Course registration and online payment plan closed from Wednesday, December 11, 2024, at 10:00 pm through Thursday, December 12, 2024, at 2:00 pm
    • Wednesday, December 11, 2024
      • Deadline to make payment or enter into payment plan by 10:00 pm
    • Thursday, December 12, 2024
      • Drop for nonpayment will occur
  • Drop for Nonpayment #2
    Course registration and online payment plan closed from Wednesday, January 8, 2025, at 10:00 pm through Thursday, January 9, 2025, at 2:00 pm
    • Wednesday, January 8, 2025
      • Deadline to make payment or enter into payment plan by 10:00 pm
    • Thursday, January 9, 2025
      • Drop for nonpayment will occur
  • Drop for Nonpayment #3
    Course registration and online payment plan closed from Wednesday, January 22, 2025, at 10:00 pm through Thursday, January 23, 2025, at 2:00 pm
    • Wednesday, January 22, 2025
      • Deadline to make payment or enter into payment plan by 10:00 pm
    • Thursday, January 23, 2025
      • Drop for nonpayment will occur

Students can avoid being dropped for nonpayment by paying their outstanding account balance in full OR by entering into an online payment plan.

HOW STUDENTS CAN PAY:

  • Pay online through Self-Service at https://sso.sjeccd.edu under the "Student Finance" menu
  • Pay in-person with cash, a check or credit card at the Admissions & Records Office
  • Pay by phone by calling (408) 288-3700
  • Enter into a payment plan with TouchNet at https://sso.sjeccd.edu under the "Student Finance" menu

ONLINE PAYMENT PLANS

Starting in October 2024, the San José Evergreen Community College District will begin working with TouchNet for online payment plans through Self-Service at https://sso.sjeccd.edu.

Payment plans make it easy to plan, budget and pay tuition payments on-time, interest free and without any surprises.  Students and authorized users can enroll in an available plan and make payments by using Visa, MasterCard, Discover or American Express. At this time, only credit or debit cards are accepted. For more information on payment plans visit.

ACCOUNT INFORMATION

Students can view their account information on Self-Service, the online student portal by visiting https://sso.sjeccd.edu/ and click on "Student Finance" to view the latest statement and make a payment online.

STUDENT RESPONSIBILITY

It is incumbent upon the student to be familiar with payment deadlines and to fulfill financial obligations by the stated payment deadlines ultimately.  Additionally, the District and its Colleges are not responsible.

FINANCIAL AID

If a student’s outstanding account balance is attributed to the current award year, students are encouraged to apply for financial aid by completing and submitting the Free Application for Federal Student Aid (FAFSA), California Dream Act Application (CADAA) or California College Promise Grant (CCPG) application.

EXEMPTIONS

Students not dropped from course(s) due to nonpayment if they meet one or more of the following conditions1

  • Student has an unpaid balance under $100
  • Student has an approved payment plan via TouchNet
  • Student is sponsored by a third party and has received confirmation from the College of the anticipated aid that payment is pending
  • Student with anticipated financial aid (e.g., California College Promise Grant awardee)
  • Student has been granted California Assembly Bill 540 (AB 540) status by one of the college’s Admissions & Records Office
  • Student is enrolled in concurrent or dual enrollment courses
  • Student is assigned a fee payment extension by Admissions & Records Office or Business Services Office
  • Student identified in Colleague as:2
    • Athlete
    • CalWORKs
    • EOPS
    • Foster Youth
    • International Student
    • Veteran

1 may be subject to change based on legislative/state/district directives
2 may be subject to change in future terms

QUESTIONS

Questions, please call (408) 288-3700, email sjccbalance@sjcc.edu or visit the Admissions & Records Office on the first floor of the Robert N. Chang Student Center.

Still have Questions?

When will the drop for nonpayment begin?

  • The drop for nonpayment will begin with intersession/spring 2025.

What is the maximum dollar amount students can owe to be exempt from the drop for nonpayment?

  • Students who owe more than $100 will be dropped for nonpayment.

What fees are counted towards the outstanding balance for students?

  • All fees are being counted towards the outstanding balance for students including, but not limited to, enrollment fees or tuition, health services fee, student activity fee, student representation fee, parking permit fee, class material fees, and transportation fee.

Will students be dropped from courses once the course has begun?

  • No, students cannot be dropped from courses once the course has begun.

Will students who are dropped for nonpayment be able to re-register for classes?

  • Yes, students can re-register for classes after being dropped for nonpayment but there is no guarantee that students will be able to register for the original classes that were dropped.

What happens to students who are on course wait-lists?

  • Students who are on course wait-lists will automatically be moved into the course assuming seat availability.

Will students be notified if they are moved from the course wait-list into a course?

  • Yes, students will receive written notification that they have moved from the course wait-list into a course.

Does the drop for nonpayment apply to both Evergreen Valley College and San José City College?

  • Yes, the drop for nonpayment applies to both colleges.

Will students with an outstanding balance be able to register for courses in future terms?

  • No, students with an outstanding balance in excess of $100 will have a hold placed on their educational record with both colleges preventing course registration for future terms.

Why is the drop for nonpayment being implemented?

  • To address student debt, comply with state mandates, tackle fraudulent enrollment, and clear course wait-lists to maximize the efficiency of the class schedule.

What happens if a student does not pay their outstanding balance?

  • Students may be reported to the California Community Colleges Chancellor’s Office Tax Offset Program (COTOP) at the discretion and approval of the San José Evergreen Community College District Board of Trustees.